Best Business for Customer Service

Recognising the best business that puts their customers first.

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Best Business for Customer Service

First class customer service is embedded into the operational model of every successful business, regardless of size, market or their products and services set.
Businesses that continually work to integrate a customer centric approach into ‘doing business’ are rewarded through a self fulfilling set of outcomes; including the creation of competitive advantage, increased market share, heightened brand loyalty and increased customer loyalty levels.
This award sets out to recognise and acknowledge the ongoing contribution that customer service-led businesses make in growing and sustaining our economy, and also recognises the leading role that clear customer focus and customer service excellence plays in growing and developing the business and its staff.
This award is open to all types of businesses and will go to the business that can best demonstrate how its customer service ethos and practices have positively contributed towards:

  • Demonstrable ‘first class’ customer service
  • Market and customer engagement excellence
  • Strong business/financial/market performance
  • Ongoing business growth plans
  • Training and motivation of staff
  • Change agility – adapting to consumer /trading trends